Terms And Conditions

Last Updated: JAN 21, 2022

Welcome to “TAQWEA” platform.

TAQWEA works as an educational electronic platform, where TAQWEA platform gathers tutors and students for the purposes of benefiting from the content that is provided online and/or face to face by tutors via TAQWEA platform. We provide these terms and conditions to govern and regulate the legal relationships between TAQWEA platform and its users, so please read these terms in an appropriate attention before using the platform or request to offer the services or purchasing them through the platform.

You declare that you have the legal capacity necessary for concluding and accepting this agreement. With your use of the services of “TAQWEA” you agree on this agreement and you declare are that you are legally bound by the terms and conditions provided for in this document or its amendments.

(1) Definitions

In applying the provisions of this agreement, wherever contained in it, the following words and phrases have the meaning outlined associated to each of them:

“Platform”, “TAQWEA” “We”, “Us” or “Our” refers to Taqwea.com.
“User”, “You” or “Your” refers to the person who visits or uses TAQWEA platform or requests distance service content through TAQWEA platform.
“Tutor” refers to every specialized person provides the service content to service requesters through TAQWEA platform, whether this person is a tutor, consultant, or trainer.
“Student” refers to every person who requests to benefit from the service content provided by tutors through TAQWEA platform, in accordance with the mechanisms of displaying and requesting the service through TAQWEA platform.
“Service content” refers to the educational or training content, or consultations that tutors provide to students through TAQWEA platform, which must be subject to the terms and conditions of this agreement.
“Service/Services” refers to the service/services available via TAQWEA platform, this includes the benefit from all services referred to in "Section 2" and other services available currently or in the future via TAQWEA platform, whether paid or free.
"Laws" refer to the laws applicable in the Kingdom of Saudi Arabia.
“Agreement” refers to this document and what in includes in relation to the terms, conditions and the privacy policy.

(2) Descriptions of Services

The platform makes it possible to provide live classes for 1 to 5 students maximum, the platform also provides live lectures for 1 to 200 students who can attend. The platform also allows the tutor to upload and sell digital products to students through the platform for a fee.
The platform allows advertisers and trainers to advertise their services through the platform so that their accounts appear on the front or on the excellent tutors' section.
The platform provides a variety of packages, each package has a certain period, and the package contains the hours of classes, lectures and digital products, the platform also allows tutors to buy additional hours after the package expires.
TAQWEA platform allows multiple payment methods in accordance with payment policy adopted by us, which is suitable for all users of TAQWEA platform in national and global currency.
TAQWEA platform provides the feature of following up the tutors, discussing with them and placing special assessment on every service that benefits the student via TAQWEA platform.

(3) Conditions of The Account

We allow you to create an account through the platform, and this requires providing the data required in the registration form via the platform which is managed and used according to our privacy policy.
The user under 18 years old shall be prohibited from registering an account with us or in case we have broken down his account before due to the violation of our terms and conditions or the privacy policy.
The user must register on the platform with a decent name, and undertakes not to register with any unknown, unreal or misleading names and once you register as a user, you acknowledge that you are the legal representative of this person.
The user must register for membership on TAQWEA platform with his mobile number and email, so that he can receive any notifications sent to him from TAQWEA platform.
The user shall be bound to provide accurate information about himself and not to use any nature data or related to third parties. Any user is forbidden to register on our platform with more than one account and we will delete all accounts if we found that out.
The user must maintain his username and password, and not disclose them to others, and in all cases the user is committed to all the transactions made through his account on the platform.
The membership on the platform is provided with a licensing system for using the membership, so we have the right to revoke this License and terminate the membership at any time without providing any reasons.
We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time. Also, the platform has the right to deactivate the tutor's inactive account for three months.

(4) Capacity

The user must be legally qualified to enter into this Agreement with us and he must be 18 years and older at the time of using our platform. If you are under 18, you may use the “TAQWEA” platform Services only with involvement of a parent or guardian. Without prejudice to any other rights and remedies of “TAQWEA” platform under this User Agreement or at law, “TAQWEA” platform reserves the right to limit or withdraw access to the platform or the membership of any person if “TAQWEA” platform believes that person is under the age of 18 years.

(5) Contract

This agreement contains all contractual items governing the legal relationship between all parties, and therefore any other provisions are not stipulated in this agreement will not be attached to it, and will not have legal consequences. Any contracts signed between TAQWEA platform and any party as well as all agreements made via platform services such as messages, chat, pages of services, requests and other matters complementary to this agreement are excepted.
Through your registration to get an account via TAQWEA platform or via clicking for accepting the conditions of the service upon claiming so via TAQWEA platform, you shall be considered to have implemented this agreement and the other conditions of the service online and it shall be legally enforceable for you from the date of registering your account or from the date of clicking for accepting the conditions of the service.

(6) Legal Relationship

TAQWEA platform plays a role of a mediator between the tutor and the student, the service content provides by the tutors only, and TAQWEA platform does not interfere in any role in providing the service, so the service content is provided on the personal responsibility of the tutors. TAQWEA platform's role is limited to providing TAQWEA's services technically and our role is limited at that. Also, TAQWEA platform regulates the provision of services and offers them technically to be available 24-hour to tutors and students

(7) Tutor’s Conditions

It shall be stipulated for the tutor that he has the scientific qualifications necessary for the field in which the services are provided via the platform. Also, he has got the necessary work permits and the platform shall be entitled to ask for the documents from the tutor and which prove that.
The data of the scientific qualifications and the licenses of exercising the profession shall be provided to the platform under the liability of the tutor and who shall incur all the legal liability in case of their invalidity, inaccuracy, unlawfulness or expiry.
The registration by the tutor with us shall be based on the personal consideration. Consequently, he shall not be entitled to assign the account to third parties.
The platform checks the data which the tutor provided via the platform to register his account to approve them, and the platform has the right to block the membership of the tutor if it is discovered that he is a mediator, does not have experience or has done any prohibited act in accordance with the provisions of this agreement.
The tutor shall be prohibited from registering with us in more than one account and in case we discover this, we shall be fully entitled to suspend or to terminate their account in the platform.
The tutor shall be deemed to be the first and last person responsible for the account connected with his mobile phone and the tutor shall be liable for any illicit or unauthorized use that is done via his account in the platform.
The tutor shall be bound to determine the prices of services provided by him taking into consideration that the tutor isn’t bound by a maximum limit of the prices of services.
The tutor shall be bound to provide services according to the same specification publicized via the platform and according to the needs of the student without any intervention by us in relation to the provision of services to the student and the tutor shall undertake to provide the services to the student in a scientific way that matches with the global standards and the information are updated and correct and they shall not include any mistakes or abolished parts.
The tutor shall undertake to exert the due diligence while doing his work with the student and to carry out this work professionally and precisely. Also, he shall be bound to follow the most recent educational means while providing the Training services to the to the student and the educational content shall be provided to the student in an endearing way and to make sure of the full understanding be the student of the educational content.
The tutor shall be bound to make available the effort and time in case of his consent to providing a certain service to the student or to fixing an appointment with the student and he shall perform the service at the specified time and for the appropriate sum to money.
The tutor shall undertake to care for the student pedagogically while providing the services as well as observing the public morals, not uttering indecent words or using non-pedagogical terms. Also, he shall be bound to maintain the confidentiality of the information of student.
The tutor knows and agrees that we might follow up the communication process between him and the student and monitor the services process or the sent messages and we shall be entitled to dismiss the tutor in case of the repetition of the complaints against him after investigating them.
The tutor shall be not bound to trade information or communication data outside the platform and the tutor shall be bound not to communicate with the student or to carry out services outside the framework applied within the platform. In case of the breach by him of this obligation, the platform shall be entitled to permanently or temporarily suspend his use of the platform as well as reserving all our other legal rights.
The tutor acknowledges not to claim the payment of any amounts more than those agreed upon within the platform from the student.
The tutor shall be bound by the well treatment of the student and by not doing wrong to us.
The tutor acknowledges that he isn’t our employee and we aren’t an employer and we don’t have a supervisory or monitoring authority over him and he works under his personal liability without any of our contractual or legal liability.
The tutor warrants to keep the contact information of the student and that it isn’t exploited in a way contrary to the privacy policy of the platform.
The tutor and the student are prohibited from transmitting audio recordings, videos or messages traded between them, such as conversations, content, consulting or services, or taking screenshot and trading them outside the platform.
The tutor is obliged that the content he provides to be ethically and undertakes that all his acts to be ethical, and bears full legal responsibility in the event of any unethical acts or the provision of any unethical content to the student.

(8) Student’s Conditions

The student must be legally qualified to submit the purchase order of the services through the platform
The student shall be solely liable for the account connected with his mobile phone and he shall be liable for any illegal use not permitted that is done via his account in the platform.
The student knows and acknowledges that the services he receives via the platform are done by tutor without any intervention by the platform “TAQWEA”.
The student selects the tutor suitable to him from the tutors guide available in the platform and the student shall be deemed to be liable for his choice without any intervention by us and the student knows that the prices of services might differ from one tutor to another.
The platform shall not ensure that the services are satisfying all the expectations of the student. Also, the platform shall not ensure that the student will understand the information he receives from the tutors and this is all due to the capability by the student of understanding and periodically revising the information.
The student shall undertake to pay the prices of services he receives via the platform through us only and the student knows and agrees that any amounts paid in other than the methods determined by the platform shall not be deemed to be paid.
The platform shall be entitled to communicate with the student to measure how much he is satisfied in relation to the services he has received from the tutor via the platform or the complaints and we shall be entitled to dismiss the student in case the complaints by the services providers in view of this students are repeated.
The platform shall not be legally liable for any consequences that might result due to the application by the student of the advice or information given by the tutor and the student solely shall incur the consequence of selecting the tutor and relying on the answer and information.
The student shall be not bound to trade information or communication data outside the platform and the student shall be bound not to communicate with the tutor or give orders to him outside the framework applied within the platform. In case of the breach by him of this obligation, the platform shall be entitled to permanently or temporarily suspend his use of the platform as well as reserving all our other legal rights.
The student shall be bound to treat the tutor in a good way.
The student shall be bound that his review of the service provided by the tutor doesn’t involve any insult or bad names and that the criticism or evaluation is within the limits legally permitted.
The student knows and declares that we aren’t an employer and don’t have a monitoring or supervisory authority over the tutors and that they are completely independent in their work.
The student must follow all the provisions that are stipulated in this agreement and he must comply with the applicable laws.
The student submits the purchase order of the services at his own responsibility without the platform provide any additional guarantees or pledges except these stipulated in this document.
The student exempts TAQWEA platform from any liability arising from the provision of services to it, including any personal conducts occurs during the service provision.
The student is obliged to order and use the services for legal purposes, and he is responsible in case that he makes any illegal use of the services which he orders to purchase through the platform.
The platform has the right to block the membership of our student if we found out at any time that the student has violated any of the terms and conditions stipulated in this document or that the student has made fake purchase orders or abused us in any way.
The student and the tutor are prohibited from transmitting audio recordings, videos or messages traded between them, such as conversations, educational content, consulting or services, or taking screenshot and trading them outside the platform.
The student shall receive the educational and training courses via the platform from the services providers registered with us and he has to ascertain these courses and their extent of matching with the courses he wishes to study and the platform shall not ensure that the training and educational services sessions are satisfying all the expectations of the student. Also, the platform shall not ensure that the student will understand the courses he receives from the services providers and this is all due to the capability by the student of understanding and periodically revising the courses.
The content and advice shall be provided on the dates determined for it via the platform. The content or advice seeker must understand the content or advice provided to him in a good way and apply it in the best way. The platform shall nit ensure the wrong, imperfect or illegal application of content or advice. The advice or content seeker shall be legally liable for all the results. Also, the platform shall not ensure that the content or advice satisfies all the expectations of its seeker because the content and advice is objectively provided far from any subjectivity.
The platform shall not ensure that the advice matches the problem offered in case of providing any wrong or imperfect information or in case the problem has not been well expressed or described on the part of the advice seeker.

(9) Services Provision Policy

The subscription to the services shall require the registration of your account in TAQWEA platform and the details of the account shall include (e-mail, user name, password, password confirmation).
The subscription to the services shall require having access to the terms and conditions and privacy policy and accepting them as well as transferring the fee of the service with the payment methods approved by us.
The cost of the service received by the student is calculated by time, so he can book an hour or more with the tutor.
The student must clearly determine the type of service he wishes. The student shall prepare the computer or the smart phone or computer, in addition to the subscription to the internet with an appropriate speed to be able to have access and benefit from the services to which he has subscribed.
The student must be ready to receive the services that is offered when you subscribing to it. The student shall prepare himself for benefiting from the services to which he has subscribed and for benefiting from the content provided and TAQWEA platform shall not be liable in case the student has not benefited from the services for any reason.
The content of the services is provided at the tutor's responsibility and he is the one who is legally responsible for the accuracy, honesty and objectivity of the services content. Also, he guarantees that the content of the services is consistent with scientific and practical developments in the field of service presentation.
The tutor guarantees that the content of the services does not violate any intellectual property right including copyright, trademark rights, any personal or commercial rights, or any privacy right of others.
TAQWEA platform does not offer any guarantees that the service content will meet all student expectations or that he will derive maximum benefit from it and all of this was due to the student's readiness and ability to benefit from the service content provided.
The services are provided in accordance with their advertised content via TAQWEA platform, and through the tutors registered on TAQWEA platform and the services are provided on the tutors' responsibility. In case the service content doesn’t satisfy all the expectations of the student, TAQWEA platform shall not incur any legal liability and the student shall incur all the consequences in case he doesn’t apply the content of the services in a good way or in case he applies it in a wrong way as well as his non-application in part or in whole. The student can record his assessment and inform "TAQWEA" platform team through the communication method advertised via TAQWEA platform.
TAQWEA platform shall not be responsible for the content of the services and in case any party has intellectual property rights over the content of the services, TAQWEA platform can cooperate with the competent bodies to seize the services and data and/or erase it.
The student shall be bound not to post the content of the services via the Internet, not to copy or trade it, or to cause the loss of any financial rights to the tutors or TAQWEA platform on these service content.
The student shall be bound to follow all instructions issued to him by the tutor and not to do any acts that would expose him or expose any of the participants in the services to harm.

(10) Payment Policy

The student shall be bound to charge his credit in his wallet in the platform and the service fee shall be directly deducted from the student’s wallet and the services shall be suspended when credit is completely consumed and the platform shall not any services of recovering the amounts deposited in the portfolio. Thus, the student has to exploit them through buying the services available via the platform.
The platform provides the student with the following payment methods (Payment through the electronic payment gateway).
The whole digital product or lecture fee is deducted from the user's balance student in the wallet when requesting to subscribe or purchase.
The tutor pays the value of the platform's rental in accordance with the packages and prices set by the platform which are set based on the duration of the package.
Bank transfers may be charged and therefore these charges are borne by the tutor/student.
The student bears the responsibility for the whole payment process, and therefore we do not bear any errors in the payment process.
The student must maintain the confidentiality of his payment data, and he must be careful to avoid using suspicious methods or unlicensed software.
The platform transfers the speaker's tutor receivables minus any fees, commissions or dues during the first 5 days of each month for the previous month.
The platform shall transfer the dues of the tutor after processing the orders and verifying their legality and the platform shall be entitled to change the commission at any time without requiring the consent of the tutor.

(11) Cancellation Policy

TAQWEA platform provides a cancellation policy through which the tutor, the student or the platform can cancel the service according to specific terms, conditions and controls:
If the service is cancelled, the refund is governed by the platform's refund policy while the one who caused the cancellation affords any fees charged in the cancellation policy and any other administrative fees.
The digital products sold through the platform are not returnable, so if the product matches the description and there is no mistake in delivery by the tutor, the student will not be able to claim the return of the digital product.
The platform has the right at any time to modify any of the terms and conditions of the cancellation policy, and the modifications will be applied to the services immediately from the date the modifications are approved via the platform.

(A)

Cancelled by User Type	Time before Webinar	Able to cancel	Is there any student registered	Student Refund	Tutor Refund	TAQWEA Refund	Remark

Student	> 1 hour	Yes	NA	100%	0%	0%
	< 1 hour	Yes	NA	0%	50%	50%
	Zero	No	NA	NA	NA	NA
	Zero	Student did not attend	NA	0%	As if completed Webinar	As if completed Webinar

Tutor	> 1 hour	Yes	Yes or No	100%	0%	0%
	< 1 hour	Yes	Yes	100%	0%	*30%	Tutor loses hours from his purchased package
	< 1 hour	Yes	No	NA	NA	0%	Tutor does not lose hours
	Zero	No	No	NA	NA	NA
	Zero	Tutor did not attend	Yes	100%	NA	*30%	Tutor loses hours from his purchased package
	Zero	Tutor did not attend	No	NA	NA	0%

Admin	> 1 hour	Yes	Yes	100%	0%	0%
	< 1 hour	Yes	Yes	100%	0%	0%
	Zero	No	NA	NA	NA	NA

(B)

Cancelled by User Type	Time before Class	Able to cancel	Is there any student registered	Student Refund	Tutor Refund	TAQWEA Refund	Remark

Student	> 1 hour	Yes	NA	100%	0%	0%
	< 1 hour	Yes	NA	0%	50%	50%
	Zero	No	NA	NA	NA	NA
	Zero	Student did not attend	NA	0%	As if completed Class	As if completed Class

Tutor	> 1 hour	Yes	Yes or No	100%	0%	0%
	< 1 hour	Yes	Yes	100%	0%	*30%	Tutor loses hours from his purchased package
	< 1 hour	Yes	No	NA	NA	0%	Tutor does not lose hours
	Zero	No	No	NA	NA	NA
	Zero	Tutor did not attend	Yes	100%	NA	*30%	Tutor loses hours from his purchased package
	Zero	Tutor did not attend	No	NA	NA	0%

Admin	> 1 hour	Yes	Yes	100%	0%	0%
	< 1 hour	Yes	Yes	100%	0%	0%
	Zero	No	NA	NA	NA	NA

(12) Refund

If any of the cancellation policy cases are available and the customer deserves to be refunded by the tutor, in this case, the platform adds the balance to the customer’s electronic wallet on TAQWEA platform, and the customer can use it to buy any other digital services or products, and the customer knows that the money is not transferable outside the platform.

(14) Packages

The platform allows tutors to use the platform services by subscribing to one of the packages available through the platform, and the tutor can choose the package that suits him while providing the feature of buying additional hours after the package expires.
By choosing the package, the tutor agrees to settle the financial dues based on the terms contained therein, including the price of the package and any commission or other fees charged for services provided through the platform or digital products sold through the platform and any other money.
The price of the package is paid through the online payment methods approved by the platform, and the subscription to the packages is non-refundable, and the tutor has to benefit from the package just without demanding a refund of the money paid.
Only the tutor subscribing to the package has the right to use the features the package provides, and the tutor shall not give up the package to other tutors, give up his account to others, or allow others to benefit from the features of the package.
If the platform is temporarily suspended due to a failure or maintenance, the platform will compensate the subscribing tutors with an additional subscription period equivalent to the period of the platform's suspension with the same features of the package the tutor subscribed to.
The platform has the right at any time to change the prices and terms of the packages and fees charged for transactions at any time without requiring the tutor's consent.

(14) Reviews Policy

TAQWEA platform allows the students who are registered in the platform to add reviews to the services they purchase through the platform, and these comments must be subject to the following terms and controls:

The comment must be related to the services being commented upon, and to include a description of the student's experience with the tutor, the features or the defects of the service.
TAQWEA platform does not accept any offensive comments that violations this agreement or violates any applicable laws.
TAQWEA platform does not accept any comments that include offence to the platform, any users, tutors, individuals, companies, countries, cultures, customs, traditions, norms, any services companies, competing companies, etc.
TAQWEA platform does not accept any comments that include any promotion of services or goods that are not ours, and it is prohibited to include any software, external links or content that is not related to the products.
TAQWEA platform does not accept any comments that include any promotion of services or goods that are not ours, and it is prohibited to include any software, external links or content that is not related to the products.
TAQWEA platform reserves the right to delete the comments that violate the provisions of this agreement while reserving all our legal rights and compensation.
Any person or entity affected by the comments provided by the student reserves all his \ its rights to appropriate compensations with all legal and judicial claims.
The platform has the right to deactivate or cancel the account of a tutor whose rating is less than 4 out of 5 stars for more than one month.

(15) Third Parties

The third parties may assist us in providing our services, and the platform release its legal responsibility for any direct or indirect, intentional or unintentional errors made by the third parties which provide services through the platform.
Terms and conditions of third parties may be applied to the user, and these are not subject to our control and therefore the user must access to and agree on these policies before benefiting from the services provided by the third parties through us.

(16) Intellectual Property Rights

The platform and all its material and moral elements are privately owned by us, and it should not be imitated, copied or re-used in any way. All the contents of the platform (content, lists, texts, images, video, symbols, numbers, letters, icons, buttons, music, data, information) is subject to legal protection under the laws of the Kingdom of Saudi Arabia and international conventions, and we have the right to take the legal actions in case of attacks on it.
“TAQWEA” is a trademark used by us and it should not be infringed, imitated, copied, traded illegally or used on marks or services that are not ours, and in case of an attack on that trademark, we have the right to take all the legal procedures that preserves all our commercial rights.

(17) Acceptable use Policy

Services are provided through the platform in accordance with the laws applicable in the Kingdom of Saudi Arabia, therefore you comply with these laws regardless of the country to which you belong. The user must be legally qualified to enter into this Agreement with us and he must be 18 years and older at the time of using our platform.
Any information required must be entered on the platform correctly and you must be responsible for it, its recency, quality, and legality, and you are obligated to update it whenever any change occurs.
The platform must be used legally and in accordance with the objectives and purposes declared by our part, and that this use should be serious and the users shouldn’t use the platform for the purposes of fraud, scam, illegal communication, fake communication or harming to any party.
The user must notify us in case of finding out any illegal practices or activities through the platform.
The user must maintain the reputation of the platform, not to offend the platform directly or indirectly, does not cause us direct or indirect damages, and does not cause us any legal claims.
The student and the tutor shall be prohibited from communicating outside the applicable system in the platform and in case of the discovery by the platform thereof, it shall be entitled to cancel the accounts and to liquidate the online wallet and to deduct all the amounts from it as well as deducting any prior or subsequent dues from the parties.
We may at any time conduct modifications or improvements we consider appropriate and necessary for increasing the efficiency of the platform. The user shall be bound with any directions or instructions provided by the platform to him in this regard. We shall be entitled at any time to cancel all or some of the services we provide.
It is forbidden to resell or commercially exploit any part of the platform, or profiteering from this, except for activities permitted by us.
The content is provided through TAQWEA platform for information purposes only, and for the purposes of providing our services exclusively, and it should not be dedicated for any content, platforms or bodies that are not ours.
The platform provides the content through it for the purposes of providing and displaying our services to the users and marketing the platform.
The data available through the platform may include some unintentional errors, so you exempt us from any liability arising from this. Also, you undertake to contact us to inquire and request to correct any errors in the data.
The student must check any content available through the platform, check its authenticity and accuracy and to conduct due diligence like the person who is keen to handle the content.
TAQWEA platform doesn’t bear any legal liability arising from the content available through the platform, and you explicitly exempt us from doing so.
All the data available to other people through the platform is provided at their own responsibility without any guarantees from the platform.
The platform shall not be responsible for educational content, training content or the content of the advice received by the customer via the platform.
You shall be prohibited as a user to publish any links of another applications or websites within the platform or involving software or viruses or aiming at any deception or online hacking.
You shall be prohibited in any way to intervene the working method of the platform or to publicize in any way that you represent us contrary to reality.
The user shall be bound not to publish and illegal content via the services of the platform including the content doing wrong to us, to our users, to any person or other bodies.
The user shall be bound not to cause any annoyance or bothering to the platform users or threat them, blackmail them, transmit or send a content that represents a discrimination or racialism, the contempt of peoples, cultures, religions or any other content that contradict with our conditions or the laws.
“TAQWEA” platform reserves the right to make any modifications or changes to the platform and to policies and agreements associated with “TAQWEA” platform including terms and conditions.

(18) Legal Liability

Each user is personally responsible in case he violates the laws applicable in the Kingdom of Saudi Arabia or the country to which he belongs, and the platform will not be subsidiary or solidarity responsible of any users.
Specialists can register in the platform as tutors and can provide training content and advice via the platform. In this case, the tutor shall be bound by the terms and conditions of this agreement. Also, he shall incur all the legal liability in case of his breach of any of the rights of students. Moreover, the student shall relieve us of our legal liability for the personal or professional faults committed by the tutor and the tutor and student shall incur the consequences of the service and its application and the platform shall exempt itself therefrom.
Each user is personally responsible for all the actions and activities which he carries out through the platform, and the platform will not be subsidiary or solidarity responsible of any users.
Each user is personally responsible in case he does not comply with the commitments imposed on him under these applicable terms or policies.
The user shall bear the legal responsibility in case that he violates any of our rights under these terms and conditions, attacks on any of our rights, our ownership of the platform or any of its elements.
The student shall bear the legal responsibility in case of misusing the services which he obtains through the platform.
The user shall bear the legal responsibility in case of offending the platform in any platform, application, social media, email or through any other means.
The user shall bear the legal responsibility in case of offending of any other person through the platform, without original, subsidiary or joint responsibility on the platform.
The user is obliged to compensate us for all the damages to the platform as a result of any illegitimate or unauthorized use by the user or any of his followers.
The user is obliged to compensate us in case of offending us, the administration of the platform, employees, partners, distributors, agents, our affiliates or any other person who belongs to TAQWEA platform.
In case of the breach by the tutor of any of the conditions or provisions of this agreement, “TAQWEA” shall be entitled to take an administrative action within the platform. This action might be the suspension of membership for a time period or a permanent ban on the tutor in breach. He shall not be entitled in this case to register in the platform once more except with an express consent of “TAQWEA”.
The penalties imposed by “TAQWEA” on the tutors shall not affect adversely the right of each student to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the platform.
We reserve all our legal rights arising from this Agreement at any time, and that not using the right at a specific time does not mean to waive it at all other times.

(19) Disclaimer of Liability

The user release us from the responsibility for all the illegitimate activities which are not our and may occur through the platform, the platform cannot control all the actions carried through it, and the affected must inform us to take the necessary actions towards stopping the source of the damage.
The platform may discontinue from time to time and it may permanently discontinue, whether for voluntary or involuntary reasons, and therefore you exempt us from any legal responsibility in case of a permanent or temporary discontinuing of the platform or any of its services.
The platform does not provide any type of insurance or compensations to any of its users, tutors or students, and anyone who uses the platform and its services at its own responsibility, and the platform will not be responsible to face any of the users for any reason resulting from the use of the platform or its services or apply our terms and policies.
The platform provides its guarantees for funds paid through the platform, the platform does not provide guarantees for funds traded outside the platform and we do not provide any guarantees for their return.
The platform is not responsible for any comments or content posted through it, or for any communications within or outside the platform. Also, the platform is not responsible in any way for the processes of buying made between the tutor and the student.

(20) Communications and Notifications

The platform communicates with you from time to time through the contact details you have provided to us, and under this agreement you authorize us to communicate with you online or by telephone, and in case you do not want to receive communication from us you must notify us and we will immediately discontinue to communicate with you, but this means that our services for you may be permanently discontinue.
Any notifications the platform wants to notify the users with are made through their own contact details, and the user is supposed to know about with the notification once the platform sends it to him. In case that the user wants to send us notifications, this must be done through our means of communication available through the platform's pages.

(21) Amendments and Cancellation

You know and agree that our services may be continuously amended or updated, and our terms, conditions and privacy policy may be amended, updated or added from time to time, and the platform will not be obliged to notify any of its users, so you must review this agreement before any process you make through the platform.
The platform has the right to cancel any of the services available through it, adjust the platform completely, change it or change its activity. We also have the right to cancel the terms, conditions and privacy policy or replace them at any time without requiring your consent.

(22) Law and Jurisdiction

The interpretation and implementation of the items of this document is subject to the regulations applicable in the Kingdom of Saudi Arabia, and these terms are not limited to the items contained in it, but extend to include all the legal provisions regulating civil and commercial relations applicable in the Kingdom of Saudi Arabia so far as they were a complementary rule and do not directly or indirectly conflict with the items of this document.
The Saudi judiciary shall adjudicate disputes arising about the interpretation or implementation of any item of this document, and in case that any item is excluded by a judicial decision, this is without prejudice to the competence of other items and that the items remain valid and productive for its legal effects unless the platform cancels the agreement.

(23) Arabic Language

The language of the document is Arabic, and if it is translated into any other language, the Arabic text is applicable before all the official and unofficial bodies if the foreign translation conflicts with it.

(24) Contact Us

You can contact us through:

Email: CustomerCare@taqwea.com
Call us on the number +966502026767

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